Extension

Troubleshooting

The panel says not attached, a scan hangs, a change did nothing.

"Extension needs to be added"

The app's Scan page shows this until Chrome pairs. Install the extension (Install), open the side panel on a Peltify tab, and the panel disappears by itself.

extension-trouble-gate.pngThe Extension needs to be added panel on the Scan pageScreenshot coming

The panel says it is not paired

Open a Peltify tab first, then the panel. If you pressed Unpair earlier, press Pair. Pairing only happens on Peltify's own pages.

I changed the extension and nothing changed

An unpacked extension is loaded by path and Chrome keeps the old code until you press the reload arrow on chrome://extensions. Reload the Peltify tab afterwards.

A scan stops early

That is allowed. A service that throttles, a page that would not load, a session that expired — the read keeps what it got and the count carries a +. Sign in to the service again in that tab if the session expired, then scan again.

A service asks me to sign in

Sign in in that tab, as you normally would. Peltify never receives what you type; the next scan uses the session Chrome already has.

Something else

Email contact@peltify.com with what you pressed and what you saw. The founder answers.